Q:Why do I need to know the use of tents and local climate?
To know the use of tent and local weather, I can provide you with advice better,and it is very useful for our designer's work.
Q:Can I put my logo on the tent?
Sure,We accept all the customized service.
Q:Whether your tent can be convenient to install and remove?
Our tent is very convenient to install and remove, and it could be flexible to use in a variety of occasions.
Q:About warranty
We offer 5 year warranty service,we shall repair or replace it as soon as possible.
Q:Do your tent is safe and solid?
YES,Our tents can resist wind 100KM/H,Absolutely safe and reliable.
Q:Why the production process takes 10 working days?
In order to ensure quality, all metal materials and fabrics are made by our factory, it takes a little time.
Q:Method of payment
TT,Western Union,Bank transfer,alibaba(5% fee),Paypal(5% fee)
Advance payment (total payment of 30): after signing the contract and receive this payment, we will arrange for customer equipment production.
Balance (total amount of 70): after this payment must be completed before delivery to our bank account.
Q:Do your products have certifications?
Our tent product has passed the engineering tests and have SGS certificates, Including low temperature bending resistance certification, Scarlett 650g anti-UV4-5 certified, UV-resistant and certified mold proofing antibacterial, flame retardant certification 650gsm-B1, 850gsm-M2 flame retardant certification.
If you need additional certificates, please contact me and we will try our best to assist you.
Sincerely cooperate with you!